DHgate LED Lamp Arrival Record Guide

First, clarify what problems the arrival record should solve

After receiving the DHgate LED lamp, the purpose of creating an arrival record is not to prove whether the product is "good" or not, but to keep the order promises, actual condition, and subsequent usage limitations separately. This helps you quickly find evidence when applying for after-sales service, comparing different variants, or deciding whether it is suitable for continued use.

This record should answer at least four questions:

• Did you receive the exact model, color, power, and power supply version you ordered?

• Does the package include the accessories listed on the product page or in the order?

• What visible information is recorded on the lamp body, connectors, nameplate, and manual?

• Which conclusions already have photo or text evidence, and which still cannot be confirmed?

This article is suitable for buyers who have just received the lamp and have not yet discarded the packaging, or who need to preserve evidence for after-sales service. It is not a substitute for electrical safety testing, and you should not judge insulation, heat generation, lifespan, or certification status based solely on appearance photos. ⚠️

Create a record of the lamp order and variant information

First, save the order page, product page, and actual delivery date. When recording, don't just write "white LED lamp"; instead, fully transcribe the fields that distinguish the variants. For purchase records on dhgatespreadsheets.net, refer to the order information, product details, and after-sales entry as currently displayed on the page, and note the verification date when saving the record, because prices, inventory, variant options, logistics status, and platform policies may change.

It is recommended to first establish the following basic fields:

Do not make public the order number, full address, phone number, payment card information, or complete shipping label. If you need to give screenshots to the seller or platform, mask this information first while keeping visible the areas needed to identify the product, accessories, and damage locations. 🔒

Check the outer packaging, lamp body, and power supply accessories

When unboxing, do not rush to plug it in. Take photos in order from outside to inside, and give each photo a simple file name, such as "01outer box front," "02lamp base bottom," "03_power adapter nameplate." Continuous photos are better than a single staged photo to show the change in condition from package to unboxed.

For outer packaging, focus on:

• Whether the box has punctures, crushing, water damage, resealing, or obvious tears.

• Whether the product description, quantity, and recipient information on the shipping label match the order.

• Whether the internal cushioning is intact and whether the lamp body directly touches cardboard or other components.

• Whether there are debris, broken pieces, or loose parts inside the package caused by shipping.

For lamp body and accessories, focus on:

• Whether the arm, base, lampshade, hinges, and buttons have cracks, deformation, or looseness.

• Whether the power cord, plug, adapter housing, and connectors have damage, exposed wires, or abnormal bending.

• Whether screws, clips, washers, and removable parts are complete.

• Whether the remote control, battery compartment, USB cable, or other accessories match the page description.

When inventorying, you can lay out all parts for one overall photo, then photograph small accessories that are easy to miss separately. If you find damage to the outer box, photograph the unopened package first; if you find damage to the lamp body, avoid further assembly or plugging it in to prevent altering the conditions for later judgment. 📦

Record the nameplate, connectors, and manual information

The nameplate and manual are important identification evidence. When photographing, ensure the text is clear and free of strong reflections, and also take an overall photo showing the location of the nameplate to avoid later being unable to confirm which component the nameplate belongs to.

It is recommended to transcribe or photograph the following:

• Input voltage, frequency, current, or power.

• Adapter output voltage and current.

• Model, batch, serial number, or other identification codes.

• Connector type, such as DC, USB, or other connection methods.

• Description of light color, color temperature, brightness levels, or control method.

• Installation sequence, warnings, cleaning methods, and applicable environment from the manual.

• Whether waterproof, dustproof, dimming, timer, or memory functions are explicitly stated, and the usage conditions for these functions.

Do not equate "LED" with low risk, and do not assume voltage compatibility just because the adapter fits. The lamp's input requirements, adapter output, and usage environment should correspond; if information is missing or contradictory, stop plugging it in and request written clarification from the seller or platform after-sales entry. 🧾

Separate product page promises from physical observations

The most common mistake when creating a record is rewriting promotional text from the product page as verified facts. A more reliable approach is to create two sets of records: one for "page or order promises" and one for "post-receipt visible observations."

For example:

• If the page promises "dimmable," the physical record should say "saw a dimming button, function not yet tested" or "completed X level tests under safe conditions."

• If the page promises "adapter included," the physical record should say "received one adapter, nameplate parameters are..."

• If the page promises "eye protection" or "flicker-free," you cannot confirm this based solely on the lamp's appearance; request verifiable technical data or test evidence.

• If the page shows a certain color or size, the physical record should state the measurement method and result, not replace measurement with visual impression.

If you need to measure dimensions, specify the measurement object, start and end points, tool, and tolerance. For example: "Base longest side, measured with ruler approximately 18.2 cm, excluding protruding cables." If you don't have a measuring tool, write "not measured," and do not use the product page dimensions as the physical dimensions.

Arrival anomaly record table and supplementary evidence list

After discovering an issue, first record it in the format "phenomenon, location, evidence, impact, items to confirm," and do not immediately write "quality problem" or "counterfeit." The latter usually requires further testing, seller explanation, or platform judgment.

Use the following simplified format:

• Anomaly number: e.g., A01

• Discovery time: date and approximate time

• Anomaly phenomenon: crack, missing part, parameter mismatch, unrecognizable, or packaging damage

• Specific location: lampshade edge, base connector, adapter nameplate, etc.

• Evidence file: corresponding photo or video file name

• Current impact: cannot assemble, not yet plugged in, function pending confirmation, or affects appearance only

• Actions taken: paused use, contacted seller, saved page, or submitted after-sales materials

• Items to confirm: what information or accessories the seller needs to provide

Supplementary evidence may include:

• Photos of all six sides of the outer box and a masked photo of the shipping label.

• Continuous unboxing video or continuous photos.

• Overall photo of all accessories and photos of empty spaces for missing parts.

• Close-ups of lamp model, adapter parameters, and connectors.

• Saved records of product variant, order details, and after-sales rules.

• Text replies and timestamps from communication with the seller.

Evidence files should use a consistent, sortable naming convention and keep the original files. Do not use photo editing to hide cracks, change light color, or present annotated photos as original condition evidence.

Which conclusions cannot be confirmed by photos alone

Photos can help confirm appearance, accessory quantity, nameplate text, and obvious damage, but they cannot alone prove the following:

• Whether the electrical insulation is safe.

• Whether the adapter internal quality is acceptable.

• Whether it overheats during prolonged use.

• Whether it is truly flicker-free, eye-protective, or meets advertised brightness.

• Whether it complies with electrical regulations, plug standards, or certification requirements of the destination country.

• Lamp bead lifespan, color stability, and long-term reliability.

• Whether waterproof and dustproof ratings are authentic and effective.

If the product will be used in a child's room, humid environment, unattended location for long periods, or if there is odor, abnormal heating, noise, flickering, electric shock sensation, or loose connectors, stop using it and seek appropriate electrical safety advice. Do not repeatedly plug it in to test functions, and do not disassemble the adapter or lamp body yourself.

Final action: complete a reviewable lamp arrival record

After completing the record, put the order records, product page promises, unboxing evidence, nameplate information, and anomaly list in the same folder, and use a conclusion label to mark the current status:

• Continue checking: information is essentially complete, but some specified functions or dimensions are unconfirmed.

• Suspend use: there is damage, parameter contradiction, missing key accessories, or insufficient safety information.

• Prepare for after-sales: anomalies have photos or videos; next step is to submit materials through the visible after-sales process on the purchase platform.

• Record complete: order, variants, accessories, and usage boundaries are saved, with no pending items.

This method usually does not directly save product cost or shipping fees, but it can reduce the time spent on repeated communication due to missing unboxing evidence, and lower the risk of missing platform after-sales deadlines. The cost is spending a few minutes taking photos, transcribing parameters, and organizing files, as well as increased workload for privacy protection and file management.

It is suitable for buyers who have just received the lamp, purchased multiple variants, or may need after-sales documentation. It is not recommended to rely solely on self-documentation in the following situations: electrical anomalies are found, the product will be used in special environments, nameplate parameters are missing, or the destination country has clear compliance requirements. In such cases, stop using it and further confirm according to the purchase platform, seller, and local regulatory requirements.